BHAGs: Diagnostic Questions

Purpose

To help Data, Engineering & Analytics (DE&A) leaders assess current maturity across the five BHAG areas, identify natural strengths, and agree three actions to progress capability and culture.


BHAG 1: Culture & Stakeholder Engagement

Theme: How people use, trust, and talk about data and information.

Ask:

  1. How often are data or information sources referenced in business discussions or decisions?
    • ☐ Rarely or inconsistently
    • ☐ Occasionally, often led by individuals
    • ☐ Regularly in some teams or reviews
    • ☐ Routinely across projects and management levels
    • ☐ Embedded as standard practice across the organisation
  2. How well do teams understand where their data and insights come from?
    • ☐ Very limited understanding
    • ☐ Some awareness in technical teams only
    • ☐ Most teams can identify their main sources
    • ☐ Teams routinely check provenance before using data
    • ☐ Data lineage and ownership are clearly communicated and understood organisation-wide
  3. How is data confidence built and maintained within your team?
    • ☐ Not actively discussed
    • ☐ Based on trust in certain reports or individuals
    • ☐ Verified through defined processes for accuracy
    • ☐ Supported by quality metrics, reviews, or governance dashboards
    • ☐ Fully embedded in the way teams work and make decisions

BHAG 2: Data Acquisition & Integration

Theme: How reliably and efficiently data moves across systems and sources.

Ask:

  1. How are key datasets shared or exchanged between systems?
    • ☐ Manual export/import (e.g. spreadsheets)
    • ☐ Automated in some areas
    • ☐ Consistent automated integrations across key systems
    • ☐ Standardised and reusable interfaces
    • ☐ Fully orchestrated integrations with monitoring and version control
  2. How is data quality maintained during transfer or integration?
    • ☐ No defined checks
    • ☐ Basic checks (e.g. row counts)
    • ☐ Defined validation rules for core integrations
    • ☐ Continuous monitoring and alerting for data drift or anomalies
    • ☐ Self-healing or automated correction processes are in place
  3. How easily can a new data source be connected into your environment?
    • ☐ Requires bespoke development
    • ☐ Possible with moderate effort
    • ☐ Straightforward using known patterns or templates
    • ☐ Mostly automated through metadata-driven design
    • ☐ Fully adaptive — new data sources integrate with minimal human intervention

BHAG 3: Analytics & Insights

Theme: How effectively insight is created, shared, and acted upon.

Ask:

  1. How are insights currently delivered?
    • ☐ Static reports with limited interactivity
    • ☐ Dashboards refreshed manually
    • ☐ Automated dashboards with standard metrics
    • ☐ Interactive BI tools used by business users
    • ☐ Embedded analytics and predictive models driving proactive decisions
  2. How well do reports and dashboards align with strategic and operational needs?
    • ☐ Reactive — mainly focused on past activity
    • ☐ Some strategic indicators emerging
    • ☐ Balanced mix of operational and forward-looking metrics
    • ☐ Fully aligned with business KPIs and planning cycles
    • ☐ Continuously refined through feedback and performance review
  3. How accessible is insight to non-technical users?
    • ☐ Limited to data teams
    • ☐ Shared via email or presentation
    • ☐ Available in central BI portals
    • ☐ Self-service exploration encouraged and supported
    • ☐ Insight embedded directly in daily business systems or apps

BHAG 4: Platform & Tools

Theme: How stable, scalable, and intelligent the technical environment is.

Ask:

  1. How consistent and reliable is your current data platform?
    • ☐ Prone to outages or inconsistencies
    • ☐ Stable in core areas
    • ☐ Monitored and maintained through defined processes
    • ☐ Optimised for cost, performance, and scale
    • ☐ Predictive, self-monitoring, and seamlessly integrated with future technologies
  2. How are new tools or technologies adopted?
    • ☐ Ad hoc, driven by individual initiatives
    • ☐ Piloted within teams with limited integration
    • ☐ Assessed and approved through governance
    • ☐ Standardised and rolled out with training and support
    • ☐ Continuously improved through innovation and automation
  3. How accessible are tools for analysis, integration, and visualisation?
    • ☐ Restricted to specialists
    • ☐ Available but difficult to use
    • ☐ Supported by documentation and common standards
    • ☐ Easy to access with self-service capability
    • ☐ Unified, secure, and designed around user experience and innovation

BHAG 5: Data Governance & Quality

Theme: How trusted, ethical, and well-managed data is across its lifecycle.

Ask:

  1. How are data ownership and stewardship managed?
    • ☐ Unclear or informal
    • ☐ Some roles identified for key datasets
    • ☐ Formal owners and stewards assigned with responsibilities
    • ☐ Fully embedded in business operations and data workflows
    • ☐ Widely understood, with active collaboration between stewards and users
  2. How visible is data quality across systems?
    • ☐ Quality issues identified reactively
    • ☐ Ad hoc checks and reviews
    • ☐ Routine measurement and reporting on quality
    • ☐ Continuous monitoring with remediation processes
    • ☐ Automated, governed, and transparently communicated quality management
  3. How is compliance and ethical data use assured?
    • ☐ Dependent on individual awareness
    • ☐ Guided by general policy documents
    • ☐ Supported by formal governance processes
    • ☐ Embedded in automation, access control, and audit trails
    • ☐ Proactively managed, with ethical principles visible in decision-making

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